Communicating across generations can be either a source of conflict or collaboration. Bridging the generational gap requires open communication with awareness of growing generational differences. Communication styles influence both the intent and impact of a message. While knowing your own style is important, it's critical to identify and understand others' communication styles to adapt accordingly.

This 3-hour seminar aims to:

• Understand opposite communication styles and their preferences
• Work through negative impressions and judgments
• Enhance teamwork and reduce conflict

Instructor:  Scott Nelson