A large portion of our day to day work is accomplished through communication and negotiation with those around us. The main objective of the Communication Skills training session will be to provide participants with the practical strategies to improve the effectiveness of their communication. This will be accomplished through assessing and gaining an understanding of each participant’s communication style, along with developing an awareness of the impact of that communication style on others. Breakout activities and tools are incorporated within the session so that participants gain a deeper understanding of how to adapt their style to best communicate with other people within their organization and beyond.

The focus of the Communication Skills training session includes:

• Awareness of the impact of the different ways in which we communicate
• Understanding the different communication styles
• Learning about one’s own communication style and how to adapt to others
• Optimizing communication via style adaptation and active listening