This workshop centers on the art of conducting crucial conversations, particularly related to providing feedback and delivering constructive criticism in the workplace. The ability to understand and manage interpersonal dynamics will be emphasized as a critical component in approaching these conversations with empathy, fostering a positive work environment.
Instructor: Scott Nelson
Scott Nelson is a leadership coach, communications trainer and senior partner at Clarity Central. He is also an instructor for the University of St. Thomas Executive Education. Previously, he was a conflict resolution mediator at Mayo Clinic. Scott started his career as a sales manager while also training and speaking on the topic of influential communication. He has done post-graduate work in ontology following his BBA in Management. He is also a firefighter with Excelsior Fire District. Scott’s experience involves several industries as well as many different organizational and personality types. He has worked with people of incredibly varied backgrounds including Maasai tribes in Tanzania, executives in corporations, and leaders in health care, non-profits, schools, local and federa l government.